NDIS FAQs

Frequently Asked Questions

Plan Management is a support service that helps NDIS participants manage the financial aspects of their NDIS plans. It includes processing invoices, tracking budgets, and ensuring compliance with NDIS guidelines.

A Plan Manager acts as your financial intermediary. They process payments to providers, keep track of your funding, provide regular reports, and ensure your NDIS plan operates smoothly.

Registered Plan Managers have expertise in NDIS processes, ensuring compliance with regulations and giving you access to both registered and non-registered providers for maximum flexibility.

The NDIS funds a wide range of supports, including therapy, personal care, assistive technology, community participation, transport, and home modifications, depending on your plan and goals.

Yes, Plan Management can be included in your NDIS plan at no extra cost if you request it during your planning meeting. It’s available to all NDIS participants who want help managing their funding.

Plan Management fees are fully covered by the NDIS and do not reduce your plan’s funding for other supports. There are no out-of-pocket costs for you.

Providers send their invoices directly to us. We process them promptly and ensure they’re paid on time using your NDIS funding.

 

If you’ve paid upfront, simply send us the receipt, and we’ll process a reimbursement for you through your NDIS plan.

 

We aim to process and pay invoices within 1-3 business days, ensuring timely payments to your providers.

Signing up is simple! Contact us by phone, email, or through our website, and our friendly team will guide you through the process step by step.

We’re here to help! Reach out to us via phone or email, and our dedicated team will be happy to answer your questions and provide personalized support.